Plan for the worst…

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Flooding has become an real risk in many areas across the country, as has coastal erosion, and other natural disaster events, which seem to be more prevalent than in previous decades. As the consequences of global warning are starting to increasingly impact on people’s lives it is important to consider how your business might be affected by future events.

It is a sad fact that at least half of of businesses devastated by flooding (or other natural disasters) will never recover, and those that do, may take a long time to get back on track.

Before they can repair and rebuild there is often the initial wrangling with the insurance company about how much they should pay out, but there are far wider implications to a business than just putting right the premises.

The problem is not just the event itself but the downtime the business experiences whilst the damage is repaired, and the consequences of that downtime.

Do you continue to pay your staff even when they are not able to work and if you do so, how do you afford a wages bill when you have no income coming in? Once even loyal customers have gone elsewhere, how do you persuade them back when you are up and running again?

These are the type of issues many businesses do not consider until forced to do so.

Natural disaster events are just one type of business catastrophe but there are many others all businesses should consider and plan for. The scale of the catastrophe will be linked to the importance of the occurrence to the business.

For example, if your business server fails how big an impact would that have on your business? If all your staff need to access information on that server 24/7 it could cost you dearly and clearly in that situation it is vital that you have a backup plan to cover just that type of emergency.

Alternatively, if you are heavily reliant on one employee what would you do if that employee goes off sick for an extended period of time?

Every business has its own ‘flood’ scenario and it is hugely important that you have a disaster recovery plan to mitigate against the worst effects of a catastrophic event. You need to build your ‘flood’ defenses – first identify the scenarios which could do the worst damage, plan for how you would deal with those scenarios in the most effective way, and ensure you have the ‘backups’ in place.

Of course we hope never to use our backup plans, but at least if we have one in place, we are as prepared as we can be if the worst happens.

Fiona 🙂

Happy Christmas?


Christmas can be a very hectic time of year and can be particularly challenging for business women with families.

Now, I am sure there are families where the menfolk take on their fair share of the Christmas chores, but I would venture to say that they are the exception rather the rule. Most of the writing of cards, buying and wrapping of presents, the catering and family organising tends to fall on the shoulders of the girls – it’s our traditional role which doesn’t seem to have changed with our entry into the workplace.

This means that Christmas often becomes a juggling act between business and family obligations – often meaning stress rather than fun is the result.

Until a couple of years ago I found it difficult to get the balance right, and two years in a row was actually ill over the Christmas period as a result. It is one of those inexplicable phenomina that as soon as you relax after a period of hectic activity that your body sees it as an opportunity to be ill!

So I decided I had to pace myself to survive and enjoy Christmas again.

Firstly, I try to buy Christmas presents throughout the year – this not only helps with the pacing thing but also helps to spread the cost.

Secondly, I cut myself a little slack and don’t put pressure on myself to provide a ‘perfect’ Christmas. Just because Nigella and Delia have the time and skills to produce endless quantities of delicious Christmas fare, does not mean that we mere mortals have to emulate them. I don’t see the point in spending hours in the kitchen preparing food which my family will demolish in 5 minutes!

Finally, I close the office on the same day the boys are home from university. This means I can spend some quality time with the family. I give my clients plenty of notice so we can cover any issues in good time and, in any case, most of them are winding down too.

So, in parting, I would just like to say this, give yourself a break and enjoy the festive season.

MERRY CHRISTMAS – and a happy 2019 too.

Fiona 🙂

Remember the days

If, like me, your school and college days are a dim and distant memory, it is easy to forget the stress that accompanies the waiting for exam results.

For many A’ level students good results can open the door to their university of choice; whilst bad results can appear to firmly thwart hopes of a good career.

Fortunately, we know that exam results are not the be all and end all – even if it feels like it at the time. Often opportunities come to light that mean success can be acheived even if you haven’t 3 A * and a place at a Russell Group University.

I certainly found that my disappointing A levels led me down a road that I would not have previously considered, but was, in fact perfect for me. Instead of studying law at Nottingham I did European Business Studies with a year in Germany – and had the BEST fun!

At the tender age of 18 a world of possibilitles is open to us. We don’t have any responsibilities and so can be very flexible in deciding the route we want to take.
Even at 21 or 22, if we have been to university, we have no path set in stone and can consider many different possibilities for our future employment.

As life goes on it seems our paths become more and more set in concrete. Financial and family commitments seem to stifle our urges to try something new or change course. Even if we are dissatisfied with our working lives we persist with the career we chose years ago because we cannot see a way out.

Even as business owners who have broken away from lives as wage slaves, we often stick to the original business model we drew up when we started out because it is the easiest path – not because we are particularly fulfilled by our work.

I think it is important that we take time to stock on a regular basis. We should ask ourselves if we are making the best use of our skills and limited time – or if there is something more fulfilling we could be doing.

It is great to give ourselves the space to see the world as our 18 year old selves would – as brimming with opportunities and possibiities.

Fiona 🙂

New Year’s Resolution time


It’s that time of year when we come up with fantastic ideas and resolutions for the year ahead. Unfortunately, these ideas and resolutions, which seemed so fantastic in 2017, will have been forgotten very early on in 20108 The reason for this is that we tend to come up with woolly, general thoughts rather than a real plan for change.

How about making this year different? If you really want to change your business, your work/life balance, your effectiveness or any other aspect of your life, you have to think through what you want to achieve. What are your timescales? What are your specific goals? How will you measure change? What resources will you need? Who do you need to help you?

Once you have thought through all the aspects of your idea write them down so you have a point of reference – and then DO IT!

By taking the time to plan you will find it much more likely that you will keep your resolutions and move forward.

Don’t wish upon a star – reach for it!

All hands on deck

Having had an extension built to our house last year the next task on our list this year is to sort out the garden – and a key part of that task is to build some decking.

So we started off by drawing up a plan asking ourselves some key questions:
1. What is our budget?
2. What should the deck look like?
3. Who should build the deck?
4. Where should we get the decking and other materials from?
5. When do we want the deck built?

As you will know from previous articles I am a great believer in getting a professional to do a professional job. However, my husband Jeff is pretty handy at woodwork so we decided we would do the work ourselves – thus handily reducing the budget needed – and I would be his labourer!

A couple of Saturdays ago was D day!

We had to make sure we had all the tools and materials we needed before the weekend as the time we had available to complete the job was limited.

Google was a great help in providing tips and hints on how best to build a deck and what quantities of wood etc. we would need to build the size of deck we aspired to.

We did our homework and investigated several suppliers of decking to find the best quality materials for the lowest possible price.
Luckily, we were able to use a local supplier of decking, posts and screws who delivered everything in good time and for free!

The only new tool we needed – a fence post borer – along with the brackets and post crete, we also sourced ahead of time.

This gave us a clear two days to get the job done. Day one was taken up with sinking the 15 posts needed to build the frame on, and building the frame. Day two was attaching the decking.

The result? A great looking addition to our garden, which came in on budget, and was completed in the timescale we had given ourselves. This would not have been the case had we not done the legwork at the outset and planned everything effectively.

The lesson from all of this? If you have a project, whether business or personal, plan for success and you are much more likely to get the results you need.

Fiona 🙂

Business Planning is Great!

The other day I had a great session with Rachael Wheatley from Bluegreen Learning looking at my marketing strategy.

In truth I have been pretty good at creating marketing collateral but not so good at using it effectively and strategically. Most of the items I have published have been – like this post – written.

However, I did some radio interviews with Glastonbury FM a couple of years ago, which have been broken down into bite sized chunks. I am pretty pleased with them so am going to republish them on LinkedIn.

Below is the first bite sized piece on Business Planning and can be downloaded from Soundcloud – enjoy.

How is your contingency planning?


You will remember that many homes and businesses in Somerset were flooded in the winter of 2013-4, and even with the dredging which took place in the summer, others may be flooded in future winters. Subsequent winters have seen flooding in the Lake District and in other areas close to rivers.

It is a sad fact that at least half of those businesses devastated by flooding will never recover, and those that do, may take a long time to get back on track.

Before they can repair and rebuild there is often the initial wrangling with the insurance company about how much they should pay out, but there are far wider implications to a business than just putting right the premises.

The problem is not just the flooding itself but the downtime the business experiences whilst the damage is repaired, and the consequences of that downtime.

Do you continue to pay your staff even when they are not able to work and if you do so, how do you afford a wages bill when you have no income coming in? Once even loyal customers have gone elsewhere, how do you persuade them back when you are up and running again?

These are the type of issues many businesses do not consider until forced to do so.

Flooding is one type of business catastrophe but there are many others all businesses should consider and plan for. The scale of the catastrophe will be linked to the importance of the occurrence to the business.

For example, if your business server fails how big an impact would that have on your business? If all your staff need to access information on that server 24/7 it could cost you dearly and clearly in that situation it is vital that you have a backup plan to cover just that type of emergency.

Alternatively, if you are heavily reliant on one employee what would you do if that employee goes off sick for an extended period of time?

Every business has its own ‘flood’ scenario and it is hugely important that you have a disaster recovery plan to mitigate against the worst effects of a catastrophic event. You need to build your flood defenses – first identify the scenarios which could do the worst damage, plan for how you would deal with those scenarios in the most effective way, and ensure you have the ‘backups’ in place.

Of course we hope never to use our backup plans, but at least if we have one in place, we are as prepared as we can be if the worst happens.

Fiona 🙂